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We’ll take the headache out of your Clinical Negligence claim:

If you or a loved one have experienced illness or injury as a result of poor quality medical treatment, misdiagnosis or error, our knowledgeable team of clinical negligence solicitors in Cardiff and Newport can help you receive the compensation that you’re entitled to.

You may feel that you have received substandard treatment from your GP, hospital, pharmacist, dentist, chiropractor or any other medical professional. If you can prove that your treatment fell below a medically acceptable standard and directly resulted in loss or damage to yourself, our friendly, supportive team of specialist clinical negligence solicitors in Newport and Cardiff may be able to help you to make a clinical negligence compensation claim.

Anyone who has suffered as a result of medical treatment can potentially bring a claim. Whether the claim is for hospital negligence, GP negligence, negligent chiropractic or cosmetic treatment, a pharmacy error or a dentist’s mistake – it may be possible for you to bring a claim.

In order to prove a medical negligence claim for compensation, you must be able to show that:-

  • The treatment you received fell below a medically acceptable standard (This is called “liability” or “breach of duty”
  • The treatment directly resulted in the loss or damage you suffered (This is called “causation” or “avoidable damage”)

If we agree to investigate your potential claim, we would instruct independent medical experts to comment upon the above points.

To bring a medical claim you must succeed on both “liability” and “causation” as set out above.  To assess the strength of any medical claim we will need the following information:

  • The name of the medical professional to which the complaint relates
  • The date of the allegedly negligent treatment and if that was a long time ago, the date (or approximate date) you first became aware that the treatment provided might have been negligent
  • Summary of the alleged medical or dental negligence


Since April 2023, the Duty of Candour has been a legal requirement for all NHS organisations in Wales. It requires them to be open and transparent with service users, when they experience harm while receiving health care.

NHS organisations in Wales are required to:

  • talk to service users about incidents that have caused harm
  • apologise and support the service user through the process of investigating the incident
  • learn and improve from these incidents
  • find ways to stop similar incidents from happening again.

If you have been alerted to an incident as a result of the Duty of Candour, you may be entitled to make a claim. Please contact our specialist Clinical Negligence team to discuss your circumstances.

You can find out more about the Duty of Candour here.

If you have a potential clinical negligence compensation claim, there are various options available to
fund your case, including Conditional Fee Agreements (No Win, No Fee), public funding and legal
expense insurance.

It’s important to remember that generally, when it comes to making a clinical negligence claim, legal
action must start within three years of you receiving treatment, but there are some exceptions to
this rule.

Contact us today for an initial discussion and to find out what options are available to you.

Generally, legal action in a potential medical negligence claim must commence within three years of you receiving treatment, although there are certain circumstances where this may not be the case:

  • If the claim involves a child under 18, then the claim must be made before their 21st birthday
  • If the claimant is suffering from some form of disability, such as cerebral palsy, then there may be no time limit to make a claim
  • If the claim involves treatment received more than three years ago, but you only discovered the negligence relatively recently – for instance a delay in diagnosis of a condition or discovery of a retained object – we may still be able to proceed if you are within three years of your “date of knowledge” that you may have been negligently treated

We can help with negligence claims relating to:

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