Case Studies

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Below are just some examples of how we have helped our commercial clients in recovering monies rightfully owed to them.

Background
A substantial debt of over £30,000.00 was owed to our client, a wholesaler who provides goods on credit.  The other party sold its assets and goodwill to another company but not its liabilities. The director of the company set up a similar business operating out of a different area. The client believed that recovery would not be possible.

Result
We successfully:

  • Negotiated a Cross-Company Guarantee, thereby allowing our client to pursue the new Company if necessary
  • Agreed to a payment plan for the outstanding debt
  • Obtained payment of our client’s legal costs in taking this action
  • Re-opened the business relationship between our client and the director, leading to new weekly orders on a “cash on delivery” basis, earning our client increased turnover in the meantime!

Money recovered: Over £30,000.00, legal costs and ongoing Orders.

Background
A Debt of over £120,000.00 was owed to our client, which was for professional services our client provided to the other side. The debt was split across 3 separate companies with 1 mutual Director. The company to which the largest debt was owed appeared to be in financial difficulty.

Result
We successfully:

  • Negotiated Cross-Company Guarantees across the group of companies, as well as a personal guarantee for the Director to prevent him from walking away from the Debt
  • Added our client’s legal costs onto the debt so that they are payable by either the companies or the director
  • Turned what could have been a bad debt that damaged our client’s ability to trade into a recoverable one

Money recovered: Approx. £90,000.00 already recovered with scope to pursue multiple new parties that our client did not have the ability to pursue previously.

Background
A sub-contractor working on behalf of our client completed poor work, to which our client had to rectify.

Our client did not pay the invoices of the sub-contractor in light of the issues and they, therefore, pursued Court Action and issued multiple claims against our client.  Our client defended the matter and requested that we counterclaim against the sub-contractor.

Result
We successfully:

  • Negotiated a settlement at ADR
  • Agreed to a payment plan for the outstanding debt
  • Recovered money from the sub-contractor

Money recovered: £8,500.00 plus defending the Claims.

Background
Our client provided electricity to the other side. The other side refused to allow access for meter readings and refused to provide our client with meter readings to allow them to calculate the electricity.

Result
We successfully:

  • Recovered the outstanding utility fees
  • Negotiated ongoing access to take meter readings
  • Recovered legal costs

Money recovered: £1,300.00 plus ongoing fees.

Background
A parent owed money to our client, a nursery, for unpaid fees. The individual was impossible to track down and would only stay in properties for a few months before moving again, making it difficult to enforce with. It appeared this was to be a bad debt for the client.

Result
We went above and beyond what ordinary Debt Collection agencies would do to pursue this person including:

  • Completing social media searches of the parent and knew what she looked like;
  • Visited the parent’s hometown, where we found her working in a shop; and
  • Successfully applied to Court so that a percentage of her wage was taken by her employer each month to rightfully pay our client.

Money recovered: £2,200.00 plus legal costs when debt paid in full.

Background
Our client provided goods on credit to a partnership of two individuals. Over £28,000.00 was owed. The partnership refused to clear the balance or deal with our client. It turned out one of the partners took action to make themselves bankrupt.

Result
We continued to pursue the debt, despite the various issues involved and through the threat of enforcement against the remaining partner, was able to get recovery, in full, plus Late Payment Interest, Compensation, legal costs and Court Fees.

Money Recovered:  £33,000.00.

Background
Our client sold goods to a customer based in the Republic of Ireland. The goods were sold on credit and the customer refused to make payment. Due diligence discovered the Director had issued in the past paying creditors with other companies.

Result
We took swift action and within 3 hours of being instructed had sent a Letter of Claim to the customer, allowing our client to open a dialogue with the customer to obtain payment and maintain an ongoing business relationship.

Money Recovered: 18,000.00 Euros and further orders for our client.

Background
Our client’s West Midlands’ based customer had failed to make payment for goods provided for on credit which totalled over £13,000.00.  The customer claimed to have no money to pay off the debt other than minimum payments and had further Court Action and CCJs been pursued, it would have closed down the customer’s business, meaning our client would be at the back of the queue as an unsecured Creditor.

Result
We do not take a one size fits all approach and will deal with each case individually based on its merits. Having discussed the matter with the customer and our client, we were able to identify that the customer has ongoing needs to purchase goods to keep his business going.

We therefore successfully negotiated an agreement whereby the customer would purchase a minimum of £2,000.00 of goods from our client each week, cash upfront and then pay a weekly amount from the profit derived from the supply of those goods towards the debt on credit, meaning our client’s turnover is increased and more money is recovered than what would have been recovered had we failed to think outside the box.

Money Recovered: £14,500 when paid in full plus weekly orders to our client upfront, maintaining the business relationship.

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