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23 Oct 2019

Residential Property

Harding Evans Solicitors recognised for outstanding customer service at ‘The ESTAS Conveyancer Awards 2019’

We are pleased to announce that our Conveyancing team, headed up by Wyn Williams, have won a number of awards at the prestigious ESTAS Customer Service Awards 2019 sponsored by SearchFlow.

The ESTAS Awards, the biggest conveyancing awards in the UK, identify the best conveyancing firms in the UK based on feedback from clients who are asked a series of questions via the ESTAS Customer Feedback Platform.

The winners were announced on Friday 18 October by Phil Spencer, the TV property expert, at a glamorous dinner and ceremony at the Grosvenor House on Park Lane in London. The prestigious event was attended by 450 of the UK’s leading conveyancing lawyers.

Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed the audience “The ESTAS encapsulates what your typical conveyancer is trying to do, which is provide a simple and transparent service for their clients… Conveyancers do an incredible job for their clients in a process that is littered with potential pit falls and it’s time to promote that fact.

The firm was successful in winning four awards at the event, split across our two offices – Cardiff and Newport. The Cardiff Office received the Gold award for Wales, as well as being the recipient of the ‘Best in County’ award for Cardiff.  In addition the Newport office was presented he Silver award for Wales, as well as the ‘Best in County’ award for Newport.

Winning a number of prestigious awards within the area of Conveyancing demonstrates the team’s commitment to delivering the highest standards of customer service and to exceeding the expectations of our clients.

Wyn Williams, Partner and Head of Conveyancing said “We are delighted to be recognised at this year’s ESTAS. It is extremely gratifying to win a number of awards that have been judged on by our clients.  As a firm, we are very much focused on providing a first class service, this is something that we continue to pride ourselves on and receiving these awards is further proof that our excellent conveyancing team continues to deliver on this promise.”

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